Last updated: June 15, 2026
These Terms of Service (“Terms”) govern your access to and use of the website and services of CT Cleaners, LLC (“CT Cleaners,” “we,” “us,” or “our”). By accessing our website, requesting a quote, or using our services, you agree to these Terms. If you do not agree, please do not use our website or services.
1. Services
CT Cleaners provides commercial janitorial and cleaning services, including office cleaning, day porter services, post-construction cleaning, disinfection, window cleaning, floor care, and related services. Specific services, pricing, and scheduling are defined in the proposal or service agreement provided to each client.
2. Quotes and Estimates
Quotes and estimates are based on the information you provide and an on-site walkthrough where applicable. Pricing may be adjusted if site conditions differ materially from those described. A quote does not constitute a binding contract until a service agreement is signed by both parties.
3. Use of Our Website
You agree to use our website only for lawful purposes. You may not attempt to gain unauthorized access to our systems, interfere with the website’s operation, or submit false or misleading information through our forms.
4. SMS / Text Messaging Terms
By opting in to receive text messages from CT Cleaners, LLC (through our web forms or by texting us first), you agree to the following:
- You consent to receive text messages related to quotes, scheduling, appointment and walkthrough confirmations and reminders, service updates, replies to your inquiries, and job opportunities.
- Consent to receive text messages is not a condition of purchasing any goods or services.
- Message frequency varies based on your interactions with us.
- Message and data rates may apply, depending on your mobile carrier and plan.
- You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at [email protected].
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Opt-in data and consent are not sold or shared with any third party.
For details on how we handle your information, see our Privacy Policy.
5. Payment
Payment terms for services are set out in your service agreement or invoice. Unless otherwise agreed in writing, invoices are due upon receipt. Late payments may be subject to fees as permitted by law.
For invoices, payment processing, or billing questions, email [email protected]. For accounting matters, you can reach our accounting team directly at [email protected].
6. Cancellations and Rescheduling
If you need to cancel or reschedule a service, please contact us as early as possible. Specific cancellation terms, if any, are described in your service agreement.
7. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of CT Cleaners, LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce or distribute our content without written permission.
8. Disclaimers
Our website and its content are provided “as is” without warranties of any kind, whether express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components.
9. Limitation of Liability
To the fullest extent permitted by law, CT Cleaners, LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our website or services.
10. Indemnification
You agree to indemnify and hold harmless CT Cleaners, LLC and its employees from any claims, damages, or expenses arising from your misuse of our website or violation of these Terms.
11. Governing Law
These Terms are governed by the laws of the State of Michigan, without regard to its conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Kalamazoo County, Michigan.
12. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website or services constitutes acceptance of the revised Terms.
13. Contact Us
CT Cleaners, LLC
350 E Michigan Ave, Suite 421, Kalamazoo, MI 49007
Email: [email protected]
Phone: (269) 220-6957